[vc_row gap=”15″][vc_column width=”3/4″][vc_row_inner][vc_column_inner][vc_text_separator title=”FAQs Rope” color=”custom” accent_color=”#03ba48″ el_class=”home-title”][vc_column_text el_class=”homepage-content”]

Looking for a rope that floats? Want to know which type of rope is better suited to outdoor applications? Or perhaps you’re wondering which of our ropes is the strongest?

Unless you’re a rope specialist, we’d be surprised if you didn’t have the odd question. To get you started, we’ve collated some of the most frequently asked questions and answered them below.

Detailed product information can also be found on the individual product pages or in the Buying Advice section of this site.

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Rope Types & Construction

Strength

Break loads and Safe Working Loads

Outdoor Suitability

Performance in Water

Stretch / Elasticity

Handling

Website & My Account

Ordering

Delivery & Returns

Payment

[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_custom_heading text=”Rope Types & Construction” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_id=”rope-types-construction”][vc_tta_accordion c_icon=”chevron” active_section=”99″ collapsible_all=”true”][vc_tta_section title=”What are the differences between natural and synthetic fibre ropes?” tab_id=”1555491873805-b3997bd3-a7b3″][vc_column_text]

Natural:

• biodegradable and environmentally friendly
• good natural resistance to UV
• very poor resistance to rot and mildew
• lower strength than synthetic ropes, used for lightweight applications
• better grip
• will shrink when wet
• do not melt, instead they char
• should be stored in a dry environment
• often more generous in size and can vary from batch to batch. Some may have a slightly larger diameter than stated

 

Synthetic:

• will not decompose naturally over time
• around 30% longer lifespan than natural fibre ropes
• moderate to high UV resistance
• water, rot and mildew resistant
• stronger than natural fibre ropes, certain synthetics used for lifting, mooring, winching
• generally higher elasticity
• lightweight
• do not shrink when wet
• melt when exposed to heat
• can be stored wet or dry

[/vc_column_text][/vc_tta_section][vc_tta_section title=”What does twisted 3-strand construction mean?” tab_id=”1555491873860-2a5e97e6-6e2b”][vc_column_text]

Twisted 3-strand is a traditional rope construction also known as Laid Rope, which consists of three equally sized strands (made up of yarn) twisted together to produce rope. It is easy to splice and is available in almost all types of rope including synthetic and natural fibre variations.

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_custom_heading text=”Strength” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_id=”strength”][vc_tta_accordion c_icon=”chevron” active_section=”99″ collapsible_all=”true”][vc_tta_section title=”Which rope is the strongest?” tab_id=”1555492120036-5ced8ecb-be02″][vc_column_text]Nylon. It’s strength, excellent shock absorbency and high stretch makes it a preferred rope for applications such as lifting, mooring, towing, winching.

In addition we also stock Polysteel and Polyester – two very strong, durable ropes with very high resistance to UV, abrasion and rot, without the elasticity you get with Nylon.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which natural fibre rope is the strongest?” tab_id=”1555492120222-888477cf-e60c”][vc_column_text]Manila although it is still approximately half the strength of comparable synthetic ropes.

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_custom_heading text=”Break loads and Safe Working Loads” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_id=”break-loads-and-safe-working-loads”][vc_tta_accordion c_icon=”chevron” active_section=”99″ collapsible_all=”true”][vc_tta_section title=”Best ropes for outdoor use?” tab_id=”1555492516804-5facbef4-4467″][vc_column_text]

In general, synthetic ropes because of their resistance to environmental factors such as rot, mildew, UV and chemicals.

Natural fibre ropes on the other hand tend to have good UV resistance but are biodegradable. This makes them susceptible to mildew and rot.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can natural fibre ropes be treated for outdoor use?” tab_id=”1555492516932-7ae5eb95-343b”][vc_column_text]

Yes. You could try a clear timber decking oil or preservative.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which ropes are UV resistant?” tab_id=”1555492600921-6448ad18-4c7f”][vc_column_text]All ropes will be affected by UV light over time. It’s difficult to predict the resistance of any one rope as the length and intensity of the exposure to UV will be key factors.

The ropes with the highest UV resistance that we stock are: Polysteel, Polyester, Nylon, Synthetic Hemp, Manila, Jute, Sisal, Cotton

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will rope last outdoors?” tab_id=”1555492630232-bfc3ba58-ed00″][vc_column_text]This depends on a range of factors which include:

• Rope application and usage e.g. load bearing, dynamic loading
• exposure and resistance to UV, rot, mildew and chemicals
• type of rope – natural or synthetic
• rope care and storage
• rope age and condition

 

Because of this, it’s impossible to predict lifespan, however, it may help to keep in mind the following as a guide:

• all natural ropes will succumb to rot and mildew and should be stored dry and in a dry environment. If you can, you should treat them for outdoor use too
• because only the outer fibres of rope are exposed to the full intensity of UV rays, larger diameter ropes tend to last longer
• Manila has a natural resistance to UV and is hardy. It has been known to last 8-10 years
• Hemp has a much shorter lifespan – around 1 year
• synthetic fibres are designed to better withstand the effects of UV, water, rot and mildew. Polysteel and Polyester have excellent UV, rot and mildew resistance
• Synthetic Hemp which is made from UV-treated Polypropylene can give approx. 5-8 years depending on application, but will eventually flake and need replacing

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_custom_heading text=”Outdoor Suitability” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_id=”outdoor-suitability”][vc_tta_accordion c_icon=”chevron” active_section=”99″ collapsible_all=”true”][vc_tta_section title=”What is a rope’s break load?” tab_id=”1555492460480-73298e49-c494″][vc_column_text]

A rope’s break load or minimum breaking strength, is the optimal strength achieved on a new rope being pulled at a slow and steady speed, in a straight line, under lab conditions.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”What does safe working load mean?” tab_id=”1555492460617-a0daa482-4037″][vc_column_text]

The safe working load takes into account all the factors that may affect a new rope’s behaviour, as well as the degree of risk to life and property involved. It is always much lower than the breaking load. Examples of factors include: exposure to UV and chemicals; dynamic loading; reduction in strength due to splicing, knots, sheaves etc.

It’s the responsibility of the end user to determine the appropriate Safe Working Load after considering all the risks, the strength reducing factors, and the expected life of the rope.

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_custom_heading text=”Performance in Water” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_id=”performance-in-water”][vc_tta_accordion c_icon=”chevron” active_section=”99″ collapsible_all=”true”][vc_tta_section title=”Which ropes float in water?” tab_id=”1555492936584-18a6070b-2af0″][vc_column_text]

• Polypropylene – low cost, lightweight, general purpose floating rope, used extensively in the marine industry
• Polysteel (excluding Leaded Polysteel which sinks over time) – very strong with excellent UV resistance, used in commercial fishing
• Polyethylene – not as strong as Polypropylene, but has better UV resistance and is commonly used in the fishing industry
• Synthetic Hemp – looks like natural hemp but is water, rot and mildew resistant. Made from a Polypropylene base
• White Staple Spun – high grade general purpose rope with a hairy surface for good grip and handling

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which ropes sink?” tab_id=”1555492936743-06eef98a-efdb”][vc_column_text]Natural ropes such as Manila, Sisal, Jute, Hemp and Cotton will absorb up to 100% of water and therefore do not float.

Nylon and Polyester will also both sink.

Nylon will absorb somewhere between 2% – 8% of water and can also lose up to 20% of its strength. Polyester, on the other hand, retains its strength when wet and does not absorb water.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which ropes are water resistant?” tab_id=”1555492936876-d9265baa-6388″][vc_column_text]Synthetic ropes such as Nylon, Polyester, Polyesteel, Polyethylene, Polypropylene, Synthetic Hemp and Staple Spun are suitable for wet environments as they are resistant to rot and mildew.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which ropes shrink when wet?” tab_id=”1555492937078-fb6466f3-8678″][vc_column_text]Only natural ropes shrink when wet, synthetic ropes do not.

The following will shrink: Manila, Sisal, Hemp, Jute, Cotton

These won’t: Nylon, Polysteel, Synthetic Hemp, Polyethylene, Polypropylene, Polyester, Staple Spun

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Why do natural ropes shrink when wet?” tab_id=”1555493109225-e87d81af-5cfa”][vc_column_text]

When natural fibres come into contact with water including dew and humidity, the fibres absorb the water causing them to swell. This expansion in width then causes the length of the rope to shrink.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How much shrinkage should I allow for when calculating the length of rope needed?” tab_id=”1555493137134-59730657-7b63″][vc_column_text]

The extent to which a rope will shrink is determined by how wet the rope is and which type of natural rope is being used e.g.: Manila, Sisal etc. As a general guide, we recommend adding between 10-20% to your measurements.

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Before using it, you can try immersing the rope in water and then letting it fully dry.

Alternatively, place the rope in situ without securing it, and leave for several days allowing the shrinkage to occur naturally.

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_custom_heading text=”Stretch / Elasticity” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_id=”stretch-elasticity”][vc_tta_accordion c_icon=”chevron” active_section=”99″ collapsible_all=”true”][vc_tta_section title=”Which rope has the most elasticity?” tab_id=”1555493195160-3aa84ba8-3d00″][vc_column_text]

• Nylon offers a high level of elastic stretch and shock absorbency making it a clear choice for dynamic load applications such as mooring and towing. If broken when in use however, note that it will recoil with a great amount of stored energy and may cause injury.

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_custom_heading text=”Handling” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_id=”handling”][vc_tta_accordion c_icon=”chevron” active_section=”99″ collapsible_all=”true”][vc_tta_section title=”Which rope is the softest?” tab_id=”1555493270165-cf7ba8ee-0bdc”][vc_column_text]Cotton is the softest of the natural ropes. It is commonly used for decorative projects, handrails, play areas and other applications that require handling of the rope.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which ropes can be rough on the hands with prolonged use?” tab_id=”1555493270314-513975df-0bca”][vc_column_text]Sisal and Manila are both good for grip but can be a bit rough on the hands and also dry them out if handled for a lengthy period of time.

Natural ropes such as Sisal however, can be softened using warm water and fabric softener.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which ropes are lightweight?” tab_id=”1555493270445-cc07fd94-ab54″][vc_column_text]Polypropylene is the most lightweight rope we sell, making it easy to handle and transport.

Other lightweight ropes include Floaty Polysteel, Polyethylene, Synthetic Hemp and Staple Spun.

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_custom_heading text=”Website & My Account” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_id=”website-my-account”][vc_tta_accordion c_icon=”chevron” active_section=”99″ collapsible_all=”true”][vc_tta_section title=”How do I create a website account?” tab_id=”1539853184443-9374bc5e-e4ea”][vc_column_text]

Simply go to the ‘My Account’ page and you will be presented with the option to create a new account. When you are logged in you can manage your future orders.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I update my account information?” tab_id=”1539853318367-c9c0f0d1-eac4″][vc_column_text]

Simply go to the ‘My Account’ page and you will be presented with the option to login to your account. When you are logged in manage your address, names, passwords and everything else relating to your account.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is it possible to place an order as a guest during checkout?” tab_id=”1539853563853-f6e796d4-cdad”][vc_column_text]Yes of course. During checkout you don’t need to register unless you would like an account. [/vc_column_text][/vc_tta_section][vc_tta_section title=”I have forgotten my account password?” tab_id=”1539853595995-67b787db-5edd”][vc_column_text]No problem, go to the ‘My Account’ page then click on the ‘Lost Your Password’ link. Then you can simply follow the instructions to set a new password. [/vc_column_text][/vc_tta_section][vc_tta_section title=”I have ordered from you before, but cannot login to my account?” tab_id=”1539853678737-8ed48605-b5c4″][vc_column_text]

Sorry for your troubles

If you cant log in it is probably due to your ‘username’ or ‘password’ not matching the original login details. On the ‘My Account’ page try clicking the ‘Lost Your Password’ link to reset your password. If this doesn’t work try the various email or usernames that you might have used.

If you still having issues logging in contact us on live chat. We will be able to help you immediately between the hours of 8am – 4pm. Outside of these hours please leave a message and we will reply first thing in the morning.

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_row_inner][vc_column_inner][vc_custom_heading text=”Ordering” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_id=”ordering”][/vc_column_inner][/vc_row_inner][vc_tta_accordion c_icon=”chevron” active_section=”99″ collapsible_all=”true”][vc_tta_section title=”What ways can I order your products?” tab_id=”1531892684750-50b3ae72-59da”][vc_column_text]You can order any of the following ways that you find easiest

• Website orders: select your items on the website by ‘Adding to Cart’ then you can pay by Paypal or credit/debit card during checkout
• Invoice & purchase orders: follow the normal process above then select ‘Pay by Invoice’ at checkout. We will be in touch after checkout to arrange payment details. Use this option if you are a trade customer.
• Email orders: if you would prefer to send through your orders by email please feel free. The address is info@buyrope.co.uk

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No problem.  You can order through the website as normal.  At checkout you can purchase using the ‘Invoice’ option.  You won’t be charged during this process. Once you have checked out we will be in touch within 24 hours to arrange your preferred payment method.

Alternatively you can email your orders using info@buyrope.co.uk or give us a call on 03333 603989.

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_row_inner][vc_column_inner][vc_custom_heading text=”Delivery & Returns” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_id=”delivery-returns”][/vc_column_inner][/vc_row_inner][vc_tta_accordion c_icon=”chevron” active_section=”99″ collapsible_all=”true”][vc_tta_section title=”How can I return a product / order?” tab_id=”1539859875523-381cfdc0-7dd0″][vc_column_text]

Easy, contact us via live chat or email and let us know the following

• Full name  
• Order number
• Item(s) that you would like to return

 

We’ll will then give you the return details and once we get the return we will immediately refund your purchase (including original shipping costs) or send you the replacement items.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How quick will my order arrive?” tab_id=”1539859875592-3c755e5f-c78b”][vc_column_text]

This depends on the shipping option that you selected during checkout.

• For UK we have a 1-2 day service and a 3-5 day service.  
• For Europe we offer 7-10 days service

[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are your delivery costs?” tab_id=”1539859991600-8a0f444a-ba12″][vc_column_text]

Our delivery costs range start at £5.95.  For a more detailed breakdown of delivery costs please visit our ‘Delivery’ page

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you offer next day delivery?” tab_id=”1539860019771-3d813fd8-3c81″][vc_column_text]Yes, we do.  If ordered before 2pm we can get the order to you the next day.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you deliver outside of the UK?” tab_id=”1539860057420-712f2a85-0e03″][vc_column_text]

At this time we do not deliver outside of the UK mainland and offshore locations.  For more details please visit our ‘Delivery’ page.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I get a saturday delivery?” tab_id=”1539860096708-56c25e10-2a22″][vc_column_text]Sorry, we don’t offer saturday delivery at the moment.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_row_inner][vc_column_inner][vc_custom_heading text=”Payment” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_id=”payment”][/vc_column_inner][/vc_row_inner][vc_tta_accordion c_icon=”chevron” active_section=”99″ collapsible_all=”true”][vc_tta_section title=”Can I pay on Account?” tab_id=”1531893788228-69f57a9b-426b”][vc_column_text]Sorry no.  We do not hold finances unless it is for a payment of an order that we are about to send out.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I pay through Paypal?” tab_id=”1539860165007-d5ed656d-8130″][vc_column_text]Yes.  Simply select the ‘Pay with Paypal’ option during checkout screen.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is ordering through your website secure?” tab_id=”1539860166513-eff5f17e-ff93″][vc_column_text]Yes.  We use Comodo.  Comodo is a technology company that specializes in data encryption for e-commerce. It is one of the most recognized companies for certifying that a website is secure and encrypted. With Comodo, you can feel confident shopping on our website![/vc_column_text][/vc_tta_section][vc_tta_section title=”I am from a School or Trade Organisation, am I able to order from you?” tab_id=”1539860170823-d61be9c6-a8ab”][vc_column_text]

Yes of course.  You can order through the website as normal.  At checkout you can purchase using the ‘Invoice’ option.  You won’t be charged during this process. Once you have checked out we will be in touch within 24 hours to arrange your preferred payment method such as purchase orders

Alternatively you can email your orders using info@buyrope.co.uk or give us a call on 03333 603989.

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Call / E-Mail

03333 603989

info@buyrope.co.uk

Ask on Social

/buyropehelp

/buyropeHelp

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